Case Studies

Filevine, a legal practice management platform serving 6,000 law firms and government agencies, transformed from a traditional SaaS company to an AI-native platform where AI products now generate more revenue than its core software. The company deployed AI across document analysis, medical record chronologies, and real-time deposition assistance, achieving 130% year-over-year AI revenue growth and raising $400M at a $3B valuation to scale its Legal Operating Intelligence System (LOIS).

Smartly, an advertising technology platform managing $5 billion in ad spend for 700+ brands, deployed self-hosted Llama 3.1 8B on Kubernetes to automate customer support ticketing and resolution messaging. The implementation reduced ticket creation time by 80%, cut resolution drafting time by 50%, and increased customer satisfaction scores while maintaining complete data control through on-premises deployment.

Filevine, a Salt Lake City legal tech company, now generates more quarterly revenue from AI products than its traditional SaaS platform—a rare milestone in enterprise software. The company's AI tools for document analysis, medical chronologies, and real-time deposition assistance drove 130% YoY AI revenue growth, fueling a $400M raise at $3B valuation. With 6,000 customers and 125,000 daily users, Filevine demonstrates how embedded AI in a system of record can outpace standalone SaaS.

Cisco deployed AgenticOps, an AI-driven framework for autonomous network operations, across its global enterprise networking portfolio. The system uses a proprietary Deep Network Model trained on 40 years of networking expertise to enable proactive troubleshooting, autonomous optimization, and sub-second mean-time-to-resolution across campus, branch, industrial, and data center networks.

Cisco deployed AgenticOps, an agent-first IT operating model that uses autonomous AI agents to manage network operations at machine speed while maintaining human oversight. Powered by the Deep Network Model—a domain-specific LLM trained on 40 years of Cisco expertise—and AI Canvas, a generative UI for cross-domain collaboration, AgenticOps enables IT teams to shift from reactive firefighting to proactive optimization across campus, branch, data center, and industrial networks. The platform integrates telemetry from Cisco Networking, Security Cloud Control, Nexus One, Splunk, ThousandEyes, and Secure Firewall to deliver autonomous troubleshooting, agentic workflow creation, and real-time insights.

Orange Group deployed Live Intelligence, a sovereign multi-LLM generative AI platform, to 90,000 employees across 26 operating companies. The telco built 150+ specialized AI assistants, trained 35,000 employees, and projects €300 million in value generation for 2025 across customer experience, network operations, and operational efficiency.